Reliance is providing post paid mobile services in India from last six years and in these six years, its services have become very popular. Today, Reliance provides services in CDMA, GSM and landline services. Initially, Reliance entered Indian market with CDMA based mobile service but later it also entered in landline and GSM based services. Therefore, now Reliance has full range of products to offer to public; however, despite of so many services in its kitty Reliance is still struggling to become a number one player.
In last few years, competition in telecom sector has increased significantly and margins of profit are decreasing. Reliance CDMA network has achieved good network penetration in most parts of India and its services are available in most of Indian cities and villages. Network clarity of Reliance is better as compared to numbers of other mobile operators in India but its wireless internet services are not up to mark. Reliance has also launched first wireless broadband network in India; however, its speed is still less than real broadband speed in many wireless broadband coverage areas. Constant discontinuity is other big problem faced by many Reliance wireless broadband users.
Reliance offers a good network of countrywide Reliance world stores where people can get new connections, pay bills and give service requests. Dealing in these Reliance world centres is average and constant changing staff does not give much attention to concerns of people. If I have to rate Reliance post paid services then I will rate them 5 out of 10. Reliance really needs good improvement in its public dealing and services to increase satisfaction levels of people.
In last few years, competition in telecom sector has increased significantly and margins of profit are decreasing. Reliance CDMA network has achieved good network penetration in most parts of India and its services are available in most of Indian cities and villages. Network clarity of Reliance is better as compared to numbers of other mobile operators in India but its wireless internet services are not up to mark. Reliance has also launched first wireless broadband network in India; however, its speed is still less than real broadband speed in many wireless broadband coverage areas. Constant discontinuity is other big problem faced by many Reliance wireless broadband users.
Reliance offers a good network of countrywide Reliance world stores where people can get new connections, pay bills and give service requests. Dealing in these Reliance world centres is average and constant changing staff does not give much attention to concerns of people. If I have to rate Reliance post paid services then I will rate them 5 out of 10. Reliance really needs good improvement in its public dealing and services to increase satisfaction levels of people.