Nokia has always remained a top selling brand in India from the time of entry of mobile phones in India. The major reason behind this huge success of Nokia is high durability and simplicity of Nokia handsets as compared to other brands. Entry levels models of Nokia like 2100, 1100, 1100i, 3310 etc become so popular with the India public that people just ignored the other brands. In higher segment also Nokia beaten the other brands, its brand Nokia 6600 was the first mobile which created curiosity in the mind of the people for higher end and multimedia sets. This brand also sold in the market like hot cakes and one time emerged has status symbol for many India. Even today, Nokia is doing well with number of models and Its N-series mobiles. However, recently Nokia has found itself in big controversy when Nokia mobiles start exploding around India.
At present, there are available news of 11 confirmed explosions in Nokia handsets and injury to 4 people. Most of the explosions occurred in the batteries of the BL-5C series but there are also news of explosions in BL-4C and other series. This whole situation has created fear in the minds of the Nokia users which are present in India in very big number.
Nokia also offered to replace these faulty batteries for free of cost.
People can know about the status of their battery by sending the 26 digit battery number to 5555.
For sending SMS, people should first type BT followed by space and 26 digit numbers. These 26 digit numbers is available on the back side of battery and include numbers and alphabet.
The other available option with people is to visit- www.nokia.co.in for knowing the status of their battery.
However the major problem with this whole method is that many illiterate people are not able to use it which makes the chunk of people who use BL-5C battery.
This whole thing has really broken some trust for Nokia in the mind of people and this thing can help other brands in emerging strongly in the market.
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