From Last 9 days, our BSNL broadband and landline is not
working and in the meantime, we registered complaints three times; however,
till today no response. In recent times, condition of BSNL services in Punjab
has gone very bad. When you look at this bad service then you feel that
employees of BSNL are not giving their 100%. This bad service of BSNL will only
help private companies to expand their networks on the cost of old BSNL
customers. Already, large numbers of old BSNL landline users are surrendering
their landline and broadband connections because of poor services offered by
BSNL. In the present competitive market, BSNL can’t afford to move forward with
such approach because customers want quick and best service.